How Do I Cancel a Scan Request?













You can cancel the scan request for an item by doing the following: 

  • Click on the requested mail item in your inbox. (The item's status will be "Scan Pending".)  
  • Hover over the above options and Click Cancel Scan

Unless you have auto-scan on, mail items will not be opened and scanned until you request it.  

Still need help? Contact Us Contact Us