What's the difference between adding a new Mailbox and adding a Recipient?

Here's a breakdown of how mail is managed for Recipients and Mailboxes:


Recipient:

  • A Recipient is the name on the incoming mail or package, whether individual or business.
  • All Recipients must complete and verify their Consent to Handle Mail and provide IDs. An individual must sign for a business recipient. Details can be found by searching for Form 1583.
  • All incoming mail with a listed recipient's name on it is sorted to the Main Inbox of the account by default.
  • Recipients share one set of login credentials to access the mailbox and manage mail.

Mailbox:

  • Each New Mailbox requires its own login email and has their own separate mailbox, ensuring their mail stays private and organized.
  • Users receive individual login credentials, giving them independent access to their own sub-inbox within the account.
  • Selecting Administrator during mailbox creation allows the logged in user to view items in all mailboxes account-wide.
  • The Mailbox is a premium feature that may incur an extra charge to your subscription each month depending on your plan.

Regardless of whether you're a User or a Recipient, the process is the same:

  1. Complete USPS Form 1583: Each recipient, whether a person or a business, must fill out their own USPS Form 1583. This form gives us permission to receive mail on your behalf.
  2. Get the Form Notarized: Once the form is completed, you will need to have it notarized to confirm your identity.
  3. Submit IDs for Verification: Along with the notarized form, you will also need to submit two forms of ID for verification.
  4. Approval and Access: Once the form and IDs are approved, you can start using your address to receive mail.

Important Notice:

Any mail received before your USPS Form 1583 is completed, notarized, and approved has a chance of not being processed and may be returned to the sender. To avoid any disruption, make sure to complete this process promptly. This may vary depending on locations.

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