Why am I being charged if I have not received any mail?

Subscription Start Date

Your PostScan Mail subscription begins on the day you complete the online sign-up process.    You are welcome to start using your subscribed address immediately for various purposes, regardless of how soon your mail or how often your packages are received.

While your online mailbox is active and can receive mail on day one, we recommend completing your registration and submitting the required documentation promptly to avoid any interruptions to your service.  Your account will not be fully unlocked until we receive your notarized consent form and supporting documents.