Can I Change My PMB Number?

🔢 Private Mailbox (PMB) Number Assignment

When you sign up for a Private Mailbox at a PostScan Mail location, your PMB number is automatically assigned from a predefined pool. This helps ensure:

  • Efficient mail processing
  • Unique identification for each customer
  • Accurate sorting at the mail center

Requesting a Custom PMB Number

If you prefer a specific PMB number for personal or branding reasons, you may request a custom PMB number. Our support team can help determine:

  • Whether custom PMB numbers are available at your selected location
  • If your requested number is currently unassigned and eligible

How to Request a Change

To request assistance, contact our support team and include the location and your preferred PMB number(s):

  • Phone: 1 (800) 624-5866
  • Email: support@postscanmail.com

Important Note

PMB number availability and customization options vary by location and are subject to the mail center’s operational policies and approval.

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