How does mail storage work?

Mail and Package Storage Guidelines

When we receive mail on your behalf, each item is eligible for a free storage period:

  • Envelopes, postcards, and magazines: 30 days of free storage.
  • Packages: 7 days of free storage.

The storage period starts from the day the item is uploaded to your virtual mailbox.


Storage Fees:

After the free storage period expires, the following fees will apply:

  • $0.05 per mail item, per day (for envelopes, postcards, or magazines).
  • $0.10 per pound, per day (for packages).

These fees will continue to accrue until you either:

  1. Pick up your mail, OR
  2. Request it to be shipped, recycled or shredded.

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