What Items Are Prohibited or Cannot Be Shipped?

📦 Shipping Guidelines

PostScan Mail follows strict safety and compliance standards. The items listed below cannot be shipped under any circumstances. Please review this list carefully before requesting shipment.

Prohibited Items

🔥 Hazardous Materials

Explosives
Chemicals
Paints
Lighters and matches
Perfumes, fuel, nail polish, and alcohol

🧯 Pressurized Containers

Aerosol cans
Items containing pressurized liquids or gases

💊 Medications and Controlled Substances

Prescription medications
Over-the-counter medications
Veterinary medications
Controlled substances of any kind

🌱 Agricultural and Regulated Goods

Fertilizers
Plants and seeds
Tobacco products

Weapons or replica weapons
Ammunition, blades, or weapon components
Electric discharge devices

🍷 Alcohol

Alcoholic beverages, unless shipped directly by a licensed distributor

💻 Restricted Technology and Equipment

Lasers
Metal detectors
High-end GPS devices
Lock-picking tools
Gambling equipment
Encrypted storage devices

🔋 Lithium-Ion Batteries

Ground shipping only
Limit of one battery per shipment

How Prohibited Items Are Handled

If a prohibited item is delivered to your PostScan Mail location, you may choose one of the following options:

🔁 Return to Sender

Returns are processed at your expense.
To avoid additional charges, request a return label from the sender and email it to us.
Return labels must match the original sender address.

🗑️ Disposal or Recycling

You may request the item be recycled or discarded.
Select the item in your inbox and submit a recycling request.

🏢 Local Pickup

Pickup can be arranged at your subscribed location.
The individual must be listed under Manage Recipients in your account settings.
A valid photo ID matching the recipient name is required.

Important Note

All shipments are subject to inspection. PostScan Mail reserves the right to open packages if prohibited content is suspected. If you are unsure whether an item can be shipped, please contact our support team before submitting a shipment request.

Questions?

Phone: 1 (800) 624-5866
Email: support@postscanmail.com

We’re happy to help clarify shipping restrictions before you ship.