What Is the Refund Policy?

💰 Refund Policy Overview

PostScan Mail offers refunds in accordance with the terms outlined below. Refund eligibility depends on account activity and compliance with our policies.

How to Request a Refund

Requesting a refund is quick and straightforward:

• Contact Support

  Email us at support@postscanmail.com with your refund request. Please include your account details. An explanation is optional but helps us improve our service.

• Request Review

  Our support team will review your request promptly.

• Refund Processing

  If approved, the refund will be issued to your original payment method.

Refund Policy Exceptions

Refunds will not be issued in the following situations:

• Accounts used for spam, fraud, or identity theft
• Activation fees or recurring plan fees that have already been charged
• Charges made using fraudulently obtained payment methods or for credited but unpaid balances

Need Help?

If you have questions or need clarification, our support team is available:

• Email: support@postscanmail.com
• Phone: 1 (800) 624-5866

We’re here to help and ensure you have a clear understanding of our policies.