What is the Refund Policy?

💰 What Is the Refund Policy?

✅ Enjoy Peace of Mind with Our 30-Day Money-Back Guarantee

At PostScan Mail, we strive to provide exceptional service. If for any reason you're not completely satisfied, we offer a 30-day money-back guarantee — a reflection of our commitment to your satisfaction.

📦 What Does the Guarantee Cover?

If our service doesn’t meet your expectations, or if your needs change, you can request a full refund within 30 days of your initial purchase — no questions asked.

📩 How to Request a Refund

Requesting a refund is simple and hassle-free:

1. Reach Out to Us: Email us at support@postscanmail.com with your refund request. Include your account details and a brief explanation (optional) to help us improve our services.
2. Quick Review: Our customer support team will review your request promptly.
3. Receive Your Refund: Once approved, your refund will be processed and returned to your original payment method.

⚠️ Exceptions to the Refund Policy

Refunds will not be issued under the following circumstances:

• If the account was used to facilitate spam, fraud, or identity theft
• For activation fees or recurring plan fees that have already been charged
• For charges made to fraudulently obtained credit cards or credited but unpaid balances

📞 Have Questions?

Our support team is here to help. For assistance or clarification:

• Email: support@postscanmail.com
• Phone: 1 (800) 624-5866