What is the Refund Policy?

Enjoy Peace of Mind with Our 30-Day Money-Back Guarantee

At PostScanMail, we believe in providing exceptional service that meets your needs and exceeds your expectations. However, we understand that sometimes things don't go as planned, and we want you to feel confident in your decision to choose us. That’s why we offer a 30-day money-back guarantee—a promise of our commitment to your satisfaction.

What Does Our Guarantee Cover?

If for any reason you’re not completely satisfied with our service, you can request a full refund within 30 days of your initial purchase. Whether it’s due to unmet expectations, a change in your needs, or simply deciding our service isn’t the right fit, we’ve got you covered. No questions asked.

How to Request a Refund

Requesting a refund is simple and hassle-free. Follow these easy steps to get started:

Reach Out to Us: Send us an email at support@postscanmail.com with your request. Please include your account details and a brief explanation to help us improve our services in the future.
Quick Processing: Once we receive your request, our customer support team will review it promptly.
Receive Your Refund: Approved refunds will be processed swiftly, and the amount will be returned to your original payment method.

Exceptions to Refunds

No refunds will be issued for fees if the services were used to facilitate spam, fraud, or identity theft schemes.
Activation fees and periodic fees, such as prepaid monthly plan charges, are non-refundable.
Funds charged to fraudulently obtained credit cards, associated with fraudulent activities, or credited but not paid by you will not be refunded.

Have Questions?

If you have any questions or need further clarification about our money-back guarantee, don’t hesitate to reach out. Our dedicated support team is here to help you every step of the way. You can contact us via email at support@postscanmail.com