Who can pick up mail?

For addresses located within the United States, any adult recipients listed on the account with a submitted and valid USPS Form 1583 (Postal Consent Form) may collect mail. Recipients will be required to provide a valid photo ID when picking up mail.

For International addresses, a verification form and submitted IDs are required. You are encouraged to complete Form 1583 even if you subscribe outside of the US, as the form fulfills all international requirements. For further explanation, please reach out to support@postscanmail.com

The individual collecting mail must have their name listed in your account as a recipient, and must have ID photos on file. For this reason, mail or package collection cannot be completed by any courier or delivery service.

How to view and add recipients on your PSM account

Here you can view all of the Recipients on the account. You can see their 1583 Form statuses and you are also able to add, edit or remove them.